At Modameld.com, safeguarding your personal information is one of our highest priorities. This Privacy Policy explains how we collect, use, and protect your data when you visit our site or make a purchase. By accessing or using Modameld.com, you consent to the practices described below.
1. Information We Collect
1.1 Personal Information
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Identity & Contact Details: Name, email address, telephone number, and shipping address.
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Payment Information: Collected and processed securely by our trusted payment processors; Modameld.com does not store full card details on our servers.
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Order History: Records of items purchased, dates of transactions, and delivery status.
1.2 Technical Information
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Device & Connection Data: IP address, browser type and version, operating system, and device identifiers.
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Usage Data: Pages viewed, time spent on each page, click paths, and product interactions.
1.3 Tracking Technologies
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Cookies: Small data files that remember your preferences, keep you logged in, and retain items in your shopping cart.
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Web Beacons & Pixels: Tiny graphic images or code snippets used to measure site performance and effectiveness of promotional campaigns.
1.4 Communication Records
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Support Correspondence: Emails or chat transcripts when you contact us with questions or issues.
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Marketing Preferences: Your opt-in status for newsletters, promotional offers, and product updates.
2. How We Use Your Information
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Order Processing: Confirm, fulfill, and ship your orders, plus send related notifications.
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Customer Support: Respond to inquiries or resolve order issues.
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Personalization: Recommend products and promotions based on your browsing behavior and purchase history.
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Marketing Communications: With your consent, send newsletters, special offers, and announcements. You may unsubscribe at any time.
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Site Improvement: Analyze usage patterns to enhance functionality, design, and user experience.
3. Information Sharing
We never sell your personal data. We may share information with:
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Logistics Providers: To deliver orders to you.
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Payment Processors: To securely handle credit/debit transactions.
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Legal Authorities: If required by law or to protect Modameld.com’s rights.
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Business Transfers: In the event of a merger, acquisition, or asset sale, under confidentiality obligations.
4. Cookies & Similar Technologies
You can control or delete cookies via your browser settings; however, disabling cookies may affect core functionality such as logging in or maintaining your cart.
5. Data Security
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Encryption: All transactions use industry-standard TLS/SSL protocols.
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Access Controls: Only authorized personnel can access sensitive data.
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Network Protection: Firewalls and intrusion-detection systems guard our infrastructure.
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Regular Audits: We conduct periodic reviews of our security measures.
6. Your Privacy Rights
Subject to applicable laws, you may:
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Access: Request a copy of your personal data.
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Rectify: Correct inaccurate or incomplete information.
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Erase: Ask for deletion of your data, where permitted.
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Restrict/Objection: Limit or object to certain data uses, including direct marketing.
To exercise any of these rights, please email us at support@modameld.com.
7. Children’s Privacy
Modameld.com is intended for users aged 16 and older. We do not knowingly collect data from children under 16. If you believe we have inadvertently received such information, please contact us and we will promptly delete it.
8. International Users
Modameld.com operates globally. Your data may be transferred to and processed in countries with different data protection laws. We apply uniform safeguards to protect your information, regardless of location.
9. Policy Updates
We may revise this Privacy Policy from time to time. The “Last Updated” date at the top will reflect any changes. We encourage you to review this page periodically.
10. Contact Information
If you have questions or concerns about this Privacy Policy or our practices, please reach out:
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Address: 200 Lexington Ave, Suite 808, New York, NY 10016
Email: support@modameld.com
Phone: +1 (212) 464-7060
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM